Residential FAQ's
Do I need air duct cleaning? Do you have allergies or asthma? Pets? Have you recently remodeled? Had fire or water damage to the home? Had a new HVAC installed. Do you burn candles? Smell a musty odor when the HVAC system turns on? Never had the ducts cleaned before?
If you answered yes to any of the above questions, then you may need the air duct cleaned.
How often should I have the ducts cleaned? Frequency depends on several factors. Pets with hair that shed, smokers, remodeling, allergy or asthma sufferers may require more frequent cleanings.
How can you determine if the HVAC cleaning was effective? By performing the visual inspection before and after the cleaning. We provide you before and after photos of the ductwork.
How long does it take to complete the duct cleaning service? A single furnace home will take the two technicians approximately 2.5 to 4 hours to complete. Add approximately 3 hours for each additional furnace.
Do you remove the registers? Yes, all heat and return air vents are removed to provide a thorough cleaning. The registers are reinstalled upon completion.
How do you clean the ductwork? Whips and power tools are put through each vent and the main ducts to dislodge the debris as the vacuum is continuously drawing the debris outside into our vacuum unit.
What are sanitizers and why would they be used? Sanitizers are anti-microbial chemicals applied to the interior surface of the air ducts to control contamination. Before a sanitizer is applied the system should be thoroughly cleaned. The State of Michigan requires duct cleaners to be registered and certified to apply any microbial product. Dusty Ducts, Inc. is registers and all our technicians are certified to apply EPA microbial products.
Can I be home during the service? Yes
What form of payment do you accept? Cash, Check, Visa, Master Card, American Express and Discover.
Do you work on Saturdays? No, not at this time. Services are available Monday - Friday.
Don't be a victim of low cost duct cleaning ads. Choose a duct cleaner you can trust and who will show you the results. Contact us at 313-381-7801 or 877-381-7801 to schedule an appointment or if you have additional questions. We are here to help. References available upon request.
