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RESIDENTIAL FAQ'S Do I need air duct cleaning? Do you have allergies or asthma? Pets? Have you recently remodeled? Had water damage? Are you a smoker? Had a new HVAC system installed? Do you burn candles? Smell musty odor when the furnace turns on? Never had the ducts cleaned before? If you answered yes to any of these questions than you need the ducts cleaned in your home. How often should I have the air ducts cleaned? Every 5-7 years How do you clean the ductwork? •An eight inch vacuum hose attached to the main ductwork (supply and return air) drawing debris out. •Supply and return air registers removed, cleaned and reinstalled. •Compressed air and power tools used to remove debris from ductwork. •Air conditioning coil,blower motor & furnace cleaned with compressed air. •Before and after digital photos provided upon completion. •Access holes patched and sealed for future cleanings and/or inspections. •Two technicians are on site at all times. One ASCS Certified technician. How can you determine if the HVAC cleaning was effective? The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning. What are sanitizers and why would they be used? Sanitizers are anti-microbial chemicals applied to the interior surface of the air ducts to control microbial contamination. Before a sanitizer is applied to the ductwork the system should be thoroughly cleaned. The State of Michigan requires duct cleaners to be registered and certified to apply any microbial product. Dusty Ducts, Inc. is registered and certified to apply microbial products. How long does it take to complete the duct cleaning service? A single furnace home takes approximately 2.5 to 4 hours to complete for a single furnace home. Add approximately 3 hours for each additional furnace. Can I be home during the service? Yes. Will I have to clean my entire home once the service is completed? No; All the dirt/debris is collected and sustained outside your home into our vacuum unit. Do you accept credit cards? Yes; Visa, MasterCard, Discover & American Express. Are you a member of the National Air Duct Cleaners Association (NADCA)? Yes, in addition to the Indoor Air Quality Association (IAQA) and Duct Cleaners' Network (DCN). Department of Labor & Economic Growth (DLEG) Warns Consumers of Furnace Cleaning Scams Offers Do's and Don'ts of Winterizing Your Home Heating System Contact: Mario L. Morrow 517-373-9280 Agency: Energy, Labor & Economic Growth September 30, 2008 - This is the time of year to get your furnace cleaned and ready for winter. Michigan Department of Labor & Economic Growth (DLEG) Director Keith W. Cooley offers some sensible tips so you don't get taken to the cleaners. "While most mechanical contractors are reputable, the furnace "scam artists" are on the move at this time of year," Cooley said. "Unfortunately, hundreds of unsuspecting homeowners become victims of their fraudulent and unscrupulous activities. We are alerting consumers so they can stop the scam artists in their tracks." In the past, the DLEG Bureau of Construction Codes has been involved in cases where elderly residents have been scammed out of as much as $30,000 in needless heating and cooling equipment. These situations can be avoided by knowing how to recognize questionable and potentially fraudulent contractors. Cooley said the Bureau of Construction Codes offers the following tips: Do maintain and prolong your furnace by cleaning air returns with a household vacuum cleaner and checking the filter once a month and replacing it if necessary. Do get your heating system thoroughly cleaned by a reputable, licensed, local mechanical contractor every two years. Do get at least three independent written estimates from licensed local mechanical contractors if a furnace repair or replacement is recommended. If you subsequently sign a contract for work, make sure it stipulates that your final payment will be withheld pending mandatory inspection by the building department responsible for mechanical code enforcement where you live. Do ask to see the mechanical contractor's license and write down the contractor and license number listed on it. Do verify that the license is valid and holds the proper classifications for the work he or she will be conducting for you. You can check this information by visiting the Bureau's website at www.michigan.gov/bcclicense or by calling the Bureau's Mechanical Division at (517) 241-9325. Don't fall for telephone solicitations that offer "low-cost" or "free" furnace cleaning. Once in the dwelling, the worker will tell the homeowners their heating system has serious problems that require immediate attention. Don't sign a contract just because the worker says you face possible illness or death if the furnace isn't replaced immediately. If told your furnace threatens your health, ask for a written copy of the technician's test results and call your local gas company. Don't hire someone who comes to your door with a Shop-Vac vacuum offering to clean your heating ducts. It won't do the job. A proper cleaning requires a high volume vacuum system and maybe even a steam process. http://michigan.gov/dleg/0,1607,7-154-10573_11472-200997--,00.html
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Do I need air duct cleaning?
Do you have allergies or asthma? Pets? Have you recently remodeled? Had water damage? Are you a smoker? Had a new HVAC system installed? Do you burn candles? Smell musty odor when the furnace turns on? Never had the ducts cleaned before?
If you answered yes to any of these questions than you need the ducts cleaned in your home.

How can you determine if the HVAC cleaning was effective?
The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning.

What are sanitizers and why would they be used?
Sanitizers are anti-microbial chemicals applied to the interior surface of the air ducts to control microbial contamination. Before a sanitizer is applied to the ductwork the system should be thoroughly cleaned. The State of Michigan requires duct cleaners to be registered and certified to apply any microbial product. Dusty Ducts, Inc. is registered and certified to apply microbial products.

How long does it take to complete the duct cleaning service?
A single furnace home takes approximately 2.5 to 4 hours to complete for a single furnace home. Add approximately 3 hours for each additional furnace.

Will I have to clean my entire home once the service is completed?
No; All the dirt/debris is collected and sustained outside your home into our vacuum unit.

Do you accept credit cards?
Yes; Visa, MasterCard, Discover & American Express.

Are you a member of the National Air Duct Cleaners Association (NADCA)?
Yes, in addition to the Indoor Air Quality Association (IAQA) and Duct Cleaners' Network (DCN).

Department of Labor & Economic Growth (DLEG) Warns Consumers of Furnace Cleaning Scams Offers Do's and Don'ts of Winterizing Your Home Heating System

September 30, 2008 - This is the time of year to get your furnace cleaned and ready for winter. Michigan Department of Labor & Economic Growth (DLEG) Director Keith W. Cooley offers some sensible tips so you don't get taken to the cleaners.

"While most mechanical contractors are reputable, the furnace "scam artists" are on the move at this time of year," Cooley said. "Unfortunately, hundreds of unsuspecting homeowners become victims of their fraudulent and unscrupulous activities. We are alerting consumers so they can stop the scam artists in their tracks."

In the past, the DLEG Bureau of Construction Codes has been involved in cases where elderly residents have been scammed out of as much as $30,000 in needless heating and cooling equipment. These situations can be avoided by knowing how to recognize questionable and potentially fraudulent contractors. Cooley said the Bureau of Construction Codes offers the following tips:

Do maintain and prolong your furnace by cleaning air returns with a household vacuum cleaner and checking the filter once a month and replacing it if necessary.
Do get your heating system thoroughly cleaned by a reputable, licensed, local mechanical contractor every two years.
Do get at least three independent written estimates from licensed local mechanical contractors if a furnace repair or replacement is recommended. If you subsequently sign a contract for work, make sure it stipulates that your final payment will be withheld pending mandatory inspection by the building department responsible for mechanical code enforcement where you live.
Do ask to see the mechanical contractor's license and write down the contractor and license number listed on it.
Do verify that the license is valid and holds the proper classifications for the work he or she will be conducting for you. You can check this information by visiting the Bureau's website at www.michigan.gov/bcclicense or by calling the Bureau's Mechanical Division at (517) 241-9325.
Don't fall for telephone solicitations that offer "low-cost" or "free" furnace cleaning. Once in the dwelling, the worker will tell the homeowners their heating system has serious problems that require immediate attention.
Don't sign a contract just because the worker says you face possible illness or death if the furnace isn't replaced immediately. If told your furnace threatens your health, ask for a written copy of the technician's test results and call your local gas company.
Don't hire someone who comes to your door with a Shop-Vac vacuum offering to clean your heating ducts. It won't do the job. A proper cleaning requires a high volume vacuum system and maybe even a steam process.

http://michigan.gov/dleg/0,1607,7-154-10573_11472-200997--,00.html